Last updated: January 2026

New pk Terms & Conditions — Your Rights and Responsibilities, Fully in Bengali

This page contains all the rules and guidelines for using the new pk platform, written in plain Bengali. Please read everything carefully before registering.

Fully in Bengali Transparent policies 2026 Updated 15 sections
Key Highlights at a Glance
Minimum age: 18+
One account per person
Payout currency: BDT (৳)
Dispute resolution: within 24 hours
The principles New PK operates by
Full Transparency

Every rule at New PK is written in plain language. No hidden clauses, no fine-print traps. What you read is what applies.

User protection

We follow international security standards to protect your personal data and funds. All funds are held in separate trust accounts at all times.

Fair Play Guarantee

Using Provably Fair technology and third-party certified RNG, New PK ensures that the outcome of every game is completely unbiased.

On-time payouts

As long as you follow the rules, there is no reason for your payout to be delayed. New PK processes payouts in an average of 15 minutes, and this commitment is part of our Terms & Conditions.

Responsible Gaming

We believe gaming should be enjoyable. That's why our Terms & Conditions also include protections such as self-exclusion and deposit limits.

Easy to understand in Bengali

All rules are written in full Bengali so that no language barrier prevents you from knowing your rights. If anything is unclear, feel free to ask our support team.

Important Notice: By creating an account or using any service on New PK, you confirm that you have read, understood, and agreed to these terms and conditions in full. If any part is unclear, please contact support.

1 Introduction & Definitions

These terms and conditions constitute a legal agreement between the New PK platform ("Platform", "we", "New PK") and the user of its services ("you", "member", "player"). This agreement applies to the website https://newpk.biz and all associated mobile applications and services.

Definitions of key terms used in this document are provided below to help you understand the conditions:

  • "Account" — Your personal profile and balance created upon registering with New PK
  • "Balance" — The amount of real funds held in your account (bonus balance is separate)
  • "Bonus" — A special reward granted by New PK, usable upon meeting specific conditions
  • "Wagering" — The amount of betting required before a bonus can be converted to real funds
  • "KYC" — Know Your Customer: the identity verification process

These terms were last updated in January 2026. New PK reserves the right to modify these terms at any time — any changes will be communicated via your registered email or a notice on the platform.

2 Eligibility & Registration

To open an account with new pk, you must meet the following requirements. These conditions are in place to protect both you and us:

Age Requirement

You must be 18 years of age or older to use new pk's services. This platform is strictly prohibited for minors. A national ID or passport may be requested at any time for age verification. Any account found to have been registered with a false age will be forfeited along with all winnings.

One account only

Only one account is permitted per person, household, or device. Creating multiple accounts ("multi-accounting") will result in all accounts being closed and all balances forfeited. If you already have an existing account, please contact support to close it before opening a new one.

Provide accurate information

You are required to provide complete, truthful, and accurate information at registration. Providing false or incorrect information gives New PK the right to suspend your account and block all withdrawals. To update any personal details, please submit a request through support.

Warning: Opening an account in someone else's name or under a false identity is strictly prohibited and may result in legal action.

3 Account Security

You are solely responsible for the security of your account. Never share your password or login details with anyone. All activity on your account is considered your own — whether or not you were aware of it.

If you notice any unauthorized access or suspicious activity on your account, email support@newpk.biz immediately or contact us via live chat. We strongly recommend keeping two-factor authentication (2FA) enabled at all times.

Recommendation: Use a strong password (combining numbers, uppercase letters, and special characters), enable 2FA, and avoid logging in over public Wi-Fi.

4 Deposits & Payments

You can use popular mobile banking services available in Bangladesh to deposit at New PK. Key information about deposits:

Payment methods Minimum deposit Processing time Fee
BKash৳300InstantFree
Nagad৳300InstantFree
Rocket৳300InstantFree
Bank Transfer৳1,0001–3 business daysFree

All deposited funds must belong solely to the registered account holder. Deposits using third-party funds or credit cards are strictly prohibited. To prevent money laundering, we reserve the right to report suspicious transactions to the relevant authorities.

Deposit limits are ৳1,00,000 per day and ৳20,00,000 per month. As part of Responsible Gaming, you may also set lower personal limits for yourself through support.

5 Withdrawal Policy

New PK is committed to delivering guaranteed payouts on time. The following conditions apply to withdrawals:

  • KYC verification must be completed before making a withdrawal
  • Minimum withdrawal amount: ৳500
  • Withdrawals will not be processed until the wagering requirements on any active bonus have been met
  • Withdrawals can only be made to the same payment method used for the deposit (same-method return policy)
  • Additional identity verification may be required for your first withdrawal

If a withdrawal is declined, new pk will provide a clear reason. Withholding payouts without valid justification is against our policy and will never occur.

Withdrawals may be temporarily held if fraud is suspected or KYC is incomplete. In such cases, our support team will reach out to you.

6 Bonus & Promotion Terms

New PK offers a variety of bonuses and promotions. Each bonus has its own specific terms, detailed on the relevant promotion page. General bonus terms:

Welcome Bonus

New members can receive up to 200% bonus on their first deposit. A 1x wagering requirement applies to this bonus. The bonus is valid for 30 days. Any unused bonus will be automatically cancelled upon expiry.

Cashback Bonus

Weekly cashback is paid at a set rate based on net losses. The rate varies depending on your VIP level. Cashback bonuses are credited every Monday morning.

Bonus abuse is prohibited

New PK reserves the right to forfeit all bonuses and associated winnings if the bonus system is abused — for example, by claiming bonuses through multiple accounts or cashing out bonuses through certain betting strategies.

7 Gaming Rules & Responsible Play

The following rules must be followed when playing on New PK:

  • Gaming should be purely for entertainment — never wager money you need for everyday living expenses
  • Resist the urge to chase losses by placing larger bets to win back money you've lost
  • Avoid gaming while under the influence of alcohol or drugs
  • Take regular breaks during your daily gaming sessions and use the self-exclusion feature whenever needed

If you need assistance, visit our Responsible Gaming section or contact support. New PK is here for you.

new pk's on the Responsible Gaming page Learn more about deposit limits, self-exclusion, and cooling-off periods.

8 Prohibited Activities

The following activities are strictly prohibited on new pk and will result in account suspension or closure:

  • Creating multiple accounts or using a third party's account
  • Attempting to hack the platform's software or exploit any vulnerabilities
  • Using bots or automated betting software
  • Money laundering or use of illegally obtained funds
  • Systematically abusing the bonus system
  • Providing fraudulent payment information
  • Threatening or harassing other members
  • Misconduct toward New PK staff

If any of the above prohibited activities are proven, all balances and winnings will be forfeited, the account will be permanently closed, and legal action will be taken if necessary.

9 Privacy & Data Protection

Protecting your personal data is new pk's top priority. We never sell collected information to third parties. Data is used solely for the following purposes:

  • Account management & identity verification
  • Payment Processing & Fraud Prevention
  • Meeting legal and regulatory obligations
  • Analytics for service improvement (anonymized)

For more information, visit our Privacy Policy Read.

10 KYC verification

For security and legal compliance, New PK verifies the identity of all members. The following documents are required for KYC verification:

  • National ID Card (NID) or Passport
  • A recent selfie (holding your ID in hand)
  • Proof of address (if required) — utility bill or bank statement
  • Proof of payment method ownership (for large withdrawals)

KYC verification is typically completed within 24–48 hours. Withdrawals will not be processed until verification is complete.

To securely submit your KYC documents, log in and go to the "Account Verification" section, or send them via email to support.

11 Limitation of liability

New pk shall not be held liable for:

  • If a game is interrupted due to loss of internet connection (the bet amount will be refunded)
  • If game results are affected by a server issue on the part of a third-party game provider
  • If account credentials are lost due to the user's own negligence
  • If incorrect odds are displayed due to a technical error and corrected before the bet is accepted

If a technical error causes an abnormal payout, new pk reserves the right to correct the discrepancy. Any affected member will be notified promptly.

12 Account Closure

Closed by member

You may close your account at any time by contacting support. Please withdraw any available balance (excluding bonus balance) before closure. Once KYC is complete, accounts are typically closed within 48 hours.

Closed by New PK

If a breach of the rules is confirmed, New PK reserves the right to close the account without prior notice. The fate of any remaining balance depends on the severity of the violation — funds from legitimate activity may be returned, while fraudulent funds will be forfeited.

13 Dispute Resolution

For any dispute or complaint, please first try to resolve it directly with our support team. New PK aims to respond to every complaint within 24 hours.

If the matter remains unresolved, it may be escalated to New PK's licensing authority. Their decision will be final and binding on both parties.

Contact for dispute resolution: support@newpk.biz — Write "Dispute Resolution" in the subject line.

14 Changes to terms

New PK may update or amend these Terms & Conditions at any time. For significant changes:

  • A notice will be sent to your registered email address
  • A notice will be displayed on the platform's homepage
  • The date of any changes will be noted at the top of this page

Continuing to use the platform after a notice has been issued will be considered acceptance of the updated terms. If you do not agree to the new terms, please close your account and withdraw your balance.

15 Contact

For any questions, clarifications, or assistance regarding these Terms & Conditions, please contact us through any of the following channels:

Email support
support@newpk.biz
Response time: 2–4 hours
Live Chat
Log in and click the chat icon
Answer: Within an average of 30 seconds

General Questions About Terms & Conditions

Yes. Wagering requirements refer to the total amount bet — both wins and losses count toward the wagering total. Example: 1x wagering means if you receive a ৳1,000 bonus, placing ৳1,000 in bets fulfils the requirement, whether you win or lose.

If a hack occurs due to a breach of the platform's own security systems, New PK will take responsibility. However, if it results from the user's own password being compromised or a phishing attack, the responsibility lies with the user. If you notice anything suspicious, contact support immediately and change your password.

If your internet connection drops during a live game or Sports Betting, the game state is saved on the server. Once you reconnect, you will be able to see the outcome. If the connection was lost before the game completed, the bet will be voided and your funds returned.

You can claim and use bonuses without completing KYC; however, KYC must be completed before making any withdrawal. For your convenience, we recommend submitting your KYC documents alongside your first deposit — this way, there will be no delays when you request a payout.

Know the rules and get started safely

You've read New PK's transparent policies — now open your account with confidence and claim your 200% welcome bonus.

100% Secure Fully Transparent Support in Bengali
বাংলা